On this page you can get answers to the questions that our customers often provide to the personal data regulation. If you have any further questions, please feel free to contact our support.
Q: Where can I find Wedoios Data processor agreement?
A: We have published our data Processor agreement on our website that you can download a copy of right here.
Q: Er kundedata adskilt i Wedoio?
A: Nej. However, Wedoio does not store any data in addition to transaction registrations and logging of these.
Q: Do Wedoio developers outside the EU?
A: Yes, we use developers in several different countries.
Q: Do Wedoios developers outside the EU have access to our personal data?
A: Nej, vores udviklere udenfor EU har ikke direkte adgang til jeres personlige data.
Dog vil der opstå situationer, hvor de skal løse supportsager, og her kræver det, at de har adgang til jeres database, for at kunne løse problemet.
When you send a screen shot to a support case that our Malaysian developers must use to solve the challenge, we are sending personal data outside the EU from a technical point of view. Therefore, we have a særskilt databehandleraftale med vores udviklingspartner, så vi lever op til vores forpligtelser som databehandler og stadig kan levere den bedste service til vores kunder.
Q: Who is the controller and who is the data processor?
A: The controller is the person who collects data, i.e. the data You. The elected responsible person is the link between TimeLog and you as a customer about everything that pertains to data protection and EU’-s personal Data Regulation (GDPR).
The responsible contact person will also be the recipient of news about data protection measures and changes, e.g. when replacing sub-processors.
We are the data processor and our role is to manage data on your behalf.
Q: How does the data processing agreement apply to our subsidiaries that use the same access to or through Wedoio?
A: Vi underskriver kun en databehandleraftale med hovedkontraktejeren. This means that it is the main responsibility of the contract owner to manage your internal handling of what data you are processing through Wedoios services and services, because you are the data controller.
Q: How can the controller ask for further insight into the data in the Wedoio?
A: At Wedoio, only the controller can request access to data in Wedoios systems and services. The insights may, for example, relate to deletion of data, import, export and scripting of data.
If an employee, other than the controller, requests insight, then we will first notify the controller and ask for their consent.
Du skal som dataansvarlig altid henvende dig skriftligt via e-mail til email@example.com. You can expect up to four weeks of processing time.